Leading With KindnessSubmitted by Erandy Soto
In January 2018 my grandfather passed away. I received a phone call from my father 30 minutes into my shift and then notified my supervisor, Sergeant Christian Acosta, from LA Live Security. I told him the news I had just received and he immediately found someone to relieve me, letting me go home. I appreciated his urgency, but what was truly an act of kindness was that he reached out to me later that day to make sure I was doing okay. He expressed that if I needed someone to talk to I could reach out to him; he then shared his personal experience when his father passed and tried to relate to my feelings. This made me feel appreciated and cared for by my workplace and created a sense of camaraderie.